June, 2018 - West Park Healthcare Centre is proud to announce that it has been awarded “Accreditation with Exemplary Standing,” the highest rating possible from Accreditation Canada.
In awarding accreditation with exemplary standing to West Park for 2018-2022, Accreditation Canada concluded West Park meets or exceeds national standards of excellence, including 100 per cent of the Required Organizational Practices.
“This award is wonderful recognition of West Park’s commitment to helping patients get their lives back,” says West Park President and CEO Anne-Marie Malek. “It provides clear evidence that the employees, physicians and volunteers of the Centre are delivering on our vision of exemplary care inspired by innovation and exceptional performance.”
The Accreditation Canada report stated: “A culture of patient-centred care is evident at every level throughout the organization…Patients feel that West Park helped them regain their independence and gave them hope in their potential to get better.”
The accreditation process included a four-day on-site survey earlier this month involving interviews with patients, families, staff, physicians, volunteers and external partner agencies. Independent surveyors assessed West Park’s governance, leadership, clinical programs and support services compared to the rigorous Accreditation Canada national standards for the delivery of safe and high-quality care.