In preparation for its new hospital, West Park is conducting the POE, an exciting new research study. The POE is a formal evaluation of a hospital’s design, use and operating conditions conducted before, and after, the new facility is built. The POE will evaluate how six elements of our new hospital affect patients, employees, volunteers and family/friends, and operational efficiencies. The POE is a comprehensive, ongoing study that will be conducted from 2018 – 2025.
The POE will help us contribute to building better healthcare for the future, by measuring the impact of the new hospital on our quality of care, safety, operational efficiencies and overall user experience. It will also result in a final report for the Ministry of Health and Long-Term Care, contributions to scientific literature, and opportunities to engage West Park patients, staff and family/friends with campus development.
As part of data collection, West Park patients, staff, volunteers, and friends/family are encouraged to get involved by providing valuable feedback on their West Park experience. Feedback will be used to improve healthcare design for the future! To participate or to learn more, please contact 416-243-3600 ext. 2600 or POE@westpark.org.