Contact us with any questions or concerns

Share your compliments and complaints

West Park Healthcare Centre welcomes the views of our patients, families, visitors, staff members, physicians and volunteers in our commitment to continuously improving the quality of the services we provide.

We ensure that all complaints are taken seriously and that everyone is treated with courtesy and respect. If you have feedback about the services that we provide, we’d like to hear from you. Please use this form to note your compliment or complaint, or ask someone you trust to help you complete it.

Deposit the completed form in the “Tell Us What You Think” drop boxes at the elevators on each floor in the Main Building, on the ground floor of the Ruddy Building and at the main entrance, or call our “Tell Us What You Think” hot-line at 416-243-3600 ext. 2337 to leave a message.

If you require assistance, ask someone you trust to help you complete this form or call the hot-line mentioned above.

You can expect a response to your complaint within two business days.

Reach us by phone or fax

By phone: Main number 416-243-3600
Visit our Phone Directory for a listing of phone numbers and extensions of departments and services.

By fax: 416-243-8947

Reach us by e-mail

By e-mail: (Please do not send personal health information or resumes to this address.)

Reach us by mail

By mail:

West Park Healthcare Centre
82 Buttonwood Avenue
Toronto, Ontario
M6M 2J5

For a map and directions to West Park, click here.